Editorial Policy

Our content principles

• We publish only actionable support and complaint guidance.
• We avoid unverifiable claims, inflated promises, or legal guarantees.
• We label data confidence clearly: community-verified, reported, or unverified.

Verification workflow

1. Collect channels from public official sources or user reports.
2. Validate format and route relevance.
3. Mark confidence status based on available evidence.
4. Re-check entries during scheduled refresh cycles.

Corrections and removals

• Users can report outdated or incorrect channels.
• High-risk issues are prioritized for same-cycle review.
• Confirmed invalid contacts are updated or removed.

Content freshness

• Each page shows an updated date.
• Priority brands are reviewed more frequently than long-tail pages.