Content Quality Standards
Editorial checklist used to keep company pages structured, useful, and trustworthy.
Mandatory section checklist (company pages)
- Support channels
- Escalation path
- Complaint template
- Response expectations
- Before-you-file checklist
- Company-specific notes
Quality rubric
- Clarity: steps are concise and easy to follow.
- Actionability: users know exactly what to do next.
- Freshness: page has recent update timestamp.
- Trust: confidence label matches available evidence.
Metadata completeness
- Brand name, sector, sector slug
- At least one support channel
- Verification status
- Updated date
- Data source marker