Customer Service

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How to Handle Negative Feedback in Indian Customer Service

How to Handle Negative Feedback in Indian Customer Service Customer care and awareness play a crucial role in ensuring a positive and satisfactory consumer experience in India. With the rise of digital platforms, the way businesses interact with their customers has evolved significantly. In this article, we will explore the importance of customer care and […]

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Developing a Multilingual Customer Service Strategy in India

🌍 Developing a Multilingual Customer Service Strategy in India 🌍 Customer care and awareness play a crucial role in ensuring a positive consumer experience. In a diverse country like India, where multiple languages are spoken, it becomes even more important to develop a multilingual customer service strategy. This article aims to highlight the significance of

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Balancing Automation and Personal Touch in Indian Customer Service

Introduction In today’s digital age, customer care and awareness have become vital for consumers in India. With the increasing use of digital platforms, it is crucial to strike a balance between automation and personal touch in customer service. This article sheds light on the importance of customer care, consumer rights, good practices, and the impact

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