Business

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The Influence of Technology on Consumer Behavior in India

The Influence of Technology on Consumer Behavior in India In today’s digital age, technology has revolutionized the way consumers interact with businesses. With the widespread availability of smartphones and the internet, consumers in India have access to a wealth of information and options at their fingertips. This has significantly impacted consumer behavior, making it crucial […]

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Customer Service Training: Essential Skills for Indian Staff

Introduction In today’s digital age, customer care and awareness have become crucial for consumers in India. With the rise of e-commerce and online platforms, customers have more options than ever before, making it essential for businesses to provide exceptional customer service. This article will explore the importance of customer care and awareness, highlighting consumer rights,

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The Evolution of Customer Care in India: A Historical Perspective

Introduction Customer care and awareness have always played a pivotal role in the business landscape of India. Over the years, the concept of customer care has evolved significantly, driven by changing consumer expectations and advancements in technology. In this article, we will explore the historical perspective of customer care in India, highlighting its importance, consumer

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