India

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The Influence of Technology on Consumer Behavior in India

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The Influence of Technology on Consumer Behavior in India In today’s digital age, technology has revolutionized the way consumers interact with businesses. With the widespread availability of smartphones and the internet, consumers in India have access to a wealth of information and options at their fingertips. This has significantly impacted consumer behavior, making it crucial […]

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The Evolution of Customer Care in India: A Historical Perspective

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Introduction Customer care and awareness have always played a pivotal role in the business landscape of India. Over the years, the concept of customer care has evolved significantly, driven by changing consumer expectations and advancements in technology. In this article, we will explore the historical perspective of customer care in India, highlighting its importance, consumer

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